Privacy policy

Information We Collect

At SariGlow, we collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, shipping/billing address, and payment details when you make a purchase.
  • Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
  • Usage Data: Pages visited, products viewed, and interaction patterns to improve our services.
  • Cookies: We use cookies to enhance your shopping experience and for marketing optimization.

How We Use Your Information

Your data is used for the following purposes:

  • Processing and fulfilling your orders for hair accessories, waist accessories, necklaces, and other products.
  • Providing customer support and responding to inquiries.
  • Improving our website functionality and product offerings.
  • Sending promotional communications (only with your explicit consent where required by law).
  • Preventing fraud and ensuring website security.

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and IT support partners strictly for order fulfillment.
  • Legal Compliance: When required by law or to protect our legal rights.
  • Business Transfers: In case of merger, acquisition, or asset sale, with appropriate confidentiality protections.

We never sell your personal data to third parties for marketing purposes.

Data Retention and Security

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. We implement:

  • SSL encryption for all data transmissions
  • Regular security audits
  • Access controls to personal data
  • PCI-DSS compliance for payment information

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain data processing
  • Withdraw consent (where processing is based on consent)
  • Receive your data in a portable format
  • Lodge complaints with data protection authorities

To exercise these rights, please contact us through our website contact form.

International Data Transfers

As an international e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through:

  • Standard Contractual Clauses (EU)
  • Adequacy decisions where applicable
  • Other legally-approved transfer mechanisms

Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

Policy Updates

We may update this policy periodically. The effective date will be displayed at the top of this page. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

For any privacy-related questions or concerns, please use the contact form available on our website.

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